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Affected version(s): all
Problem
Mails get blocked with any OXS_xxx error code.
Here you can find different codes, their description and needed information for Support to get this fixed.
| Error code | Description | Needed information for Support |
|---|---|---|
| 202 | Senders mail server does not have a valid DNS entry | Have to be fixed by sender Not possible to solve by OX |
| 303 | Check sender domain | Have to be fixed by sender Not possible to solve by OX |
| 304 | SPF check failed | Have to be fixed by sender Not possible to solve by OX |
| 403 | Unknown recipient |
Please check: Does this user exist? |
| 502 | Mail is marked as SPAM |
OX get in contact with AVAS partner to get this solved |
| 503 | Message too big |
Threshold will be checked by OX |
| 505 | Too many messages per session |
Threshold will be checked by OX |
| 506 | Too many recipients |
Threshold will be checked by OX |