Support resources
Postmaster information page
Cloud EU
https://postmaster-oxseu.vadesecure.com/
Cloud US
https://postmaster-oxsus.vadesecure.com/
Set up MX records for OX Cloud
These MX records are to be used for mail domains which are accessed under the appsuite.cloud domain either in EU or in US.
Please note: In case you will be using custom endpoints with your own domain you will get a different set of MX records during onboarding. The SPF records typically stay identical though.
Cloud EU
| Name/Host/Alias | Time to live (TTL) | Record Type | Priority | Value/Answer/Destination |
|---|---|---|---|---|
| @ or leave blank | 3600 | MX | 10 | mx001.cloudeu.xion.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx002.cloudeu.xion.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx003.cloudeu.xion.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx004.cloudeu.xion.oxcs.net |
Cloud US
| Name/Host/Alias | Time to live (TTL) | Record Type | Priority | Value/Answer/Destination |
|---|---|---|---|---|
| @ or leave blank | 3600 | MX | 10 | mx001.cloudus.xion.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx002.cloudus.xion.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx003.cloudus.xion.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx004.cloudus.xion.oxcs.net |
Cloud Asia
| Name/Host/Alias | Time to live (TTL) | Record Type | Priority | Value/Answer/Destination |
|---|---|---|---|---|
| @ or leave blank | 3600 | MX | 10 | mx001.cloudin.xion.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx002.cloudin.xion.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx003.cloudin.xion.oxcs.net |
| @ or leave blank | 3600 | MX | 10 | mx004.cloudin.xion.oxcs.net |
Configure SPF for OX Cloud
SPF records are in the responsibility of the domain owner. OX provides records which can be included in the own policy and include the IP address ranges which are used for sending mail.
How to include those is outlined below. Those are valid for the primary Cloud platforms. In case of doubt please align with an OX representative if those are the right ones to use.
Cloud EU
| Name/Host/Alias | Time to live (TTL) | Record Type | Value/Answer/Destination |
|---|---|---|---|
| @ or leave blank | 3600 | TXT | v=spf1 include:spf.cloudeu.xion.oxcs.net ~all |
Cloud US
| Name/Host/Alias | Time to live (TTL) | Record Type | Value/Answer/Destination |
|---|---|---|---|
| @ or leave blank | 3600 | TXT | v=spf1 include:spf.cloudus.xion.oxcs.net ~all |
Cloud Asia
| Name/Host/Alias | Time to live (TTL) | Record Type | Value/Answer/Destination |
|---|---|---|---|
| @ or leave blank | 3600 | TXT | v=spf1 include:spf.cloudin.xion.oxcs.net ~all |