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Affected version(s):  all

Customers who want to use browser developer mode will need this information using OX AppSuite ( any ) Version

Step-by-step guide

Sometimes it is necessary to get more information about the network traffic from within the browser.

All modern browsers support a "developer" mode where all information is recorded.

This information is also useful when the web interface isn't loading completely and stops at the "three dot" animation logging in

CHROME

- go to the login page (see note below)

  • ctrl shift i (windows)
  • option + command + i (mac)

- switch to "Network" tab inside the new window (by default it is docked inside the main window)
- login/do the action you want to test
- wait until the list stops
- right click on a request and select "Save as HAR with Content"

FIREFOX

- go to the login page (see note below)
- ctrl shift q
- login/do the action you want to test
- wait until the list stops
- right click on a request and select "Export As HAR"

EDGE or INTERNET EXPLORER

- go to the login page (see note below)

- F12
- switch to "Network" tab inside the new window
- login/do the action you want to test
- wait until the list stops
- click on the floppy disk symbol "Export as HAR" or select one request and press ctrl s


PLEASE NOTE

NOTE: this will log all information and the file contains sensible data including the password and other data transferred from/to the browser/server.

Most of the time you can limit the amount of data if you start the developer mode just before the action which produces the error/problem. For example if changing to the drive module is not working: login, start developer mode, click on drive. This way you only have a small amount of data in the file and it might be enough to analyze the problem.

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