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This is a DRAFT. Remove this warning box before making article public.

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Affected version(s): all

Problem

Open-Xchange Appsuite behaves unexpectedly and sometimes it is recommended to test with a fresh browser session.

Workaround

I might already be enough to test in incognito mode/private window. Make sure that you closed first all other open sessions in the browser.

Chrome: <ctrl><shift><n>

Firefox: <ctrl><shift><p>

Solution

To clear the browser cache:

  • Google Chrome:
    enter chrome://settings/clearBrowserData into the address field 
       or
    Settings/Privacy and security/Clear browsing data
    In the "Basic" tab select "Cookies and other site data" and  "Cached images and files". Select the time range you want to delete, if should be before you used Open-Xchange Appsuite the first time. If unsure, select "All time".

  • Mozilla Firefox
    go to Preferences/Privacy & Security/Cookies and Site Data
    "Cookies and Site Data" and "Cached Web Content" should be selected, press "Clear"

  • Microsoft Edge
    go to Settings/Clear Browsing Data and select "Chose what to clear"
    select "Cookies and saved website data" and "Cached data and files" and "Clear"

  • Microsoft Internet Explorer
    <ctrl><shift><del>
       or
    go to Settings/Safety/Delete browsing history
    select "Temporary Internet files and website files" and "Cookies and website data"






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