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Affected version(s): OXAppSuite 7.8.4  and above

Problem

You are unable to open new text documents or presentations from templates

with an Android 9.0.0 Device (Samsung Galaxy Tab S4/Huawei P20pro) with Firefox 67.0.3.


Solution

for versions v7.8.4, v7.10.1, v7.10.2 the only supported browser for Android is Chrome.  Other details about the supported versions and device/server requirements can be found here:
https://oxpedia.org/wiki/index.php?title=AppSuite:OX_System_Requirements#Mobile_Device_Support.