Affected version(s): 7.8.4-rev46

Problem

After installing Patch 4932 the Documentconverter fails to start.
This a workaround is available to solve this until an emergency fix is delivered by Open-Xchange.

Workaround

Please use the following code to prevent the issue / to use the workaround:

ln -nfs /opt/open-xchange/osgi/bundle.d/com.openexchange.config.lean.ini /opt/open-xchange/documentconverter/osgi/bundle.d/
systemctl restart open-xchange-documentconverter-server

On RHEL6/CentOS6 without systemd

ln -nfs /opt/open-xchange/osgi/bundle.d/com.openexchange.config.lean.ini /opt/open-xchange/documentconverter/osgi/bundle.d/
service open-xchange-documentconverter-server restart

Solution

Open-Xchange provided a fix with patch 4973, Open-Xchange Documentconverter 7.8.4-rev9. Please update.

See also the following Patch Release Notes.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.