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Affected version(s): 7.8.4-rev46

Problem

After installing Patch 4932 the Documentconverter fails to start.
For this a workaround is available to solve this until an emergency fix is delivered by Open-Xchange.

Workaround

Please use the following code to prevent the issue / to use the workaround:

Code Block
languagebash
firstline1
titleWorkaround
linenumberstrue
ln -nfs /opt/open-xchange/osgi/bundle.d/com.openexchange.config.lean.ini /opt/open-xchange/documentconverter/osgi/bundle.d/
systemctl restart open-xchange-documentconverter-server


On RHEL6/CentOS6 without systemd

Code Block
languagebash
firstline1
titleWorkaround
linenumberstrue
ln -nfs /opt/open-xchange/osgi/bundle.d/com.openexchange.config.lean.ini /opt/open-xchange/documentconverter/osgi/bundle.d/
service open-xchange-documentconverter-server restart


Solution

Open-Xchange will provide a fix for this issue.provided a fix with patch 4973, Open-Xchange Documentconverter 7.8.4-rev9. Please update, see also http://software.open-xchange.com/products/appsuite/doc/Release_Notes_for_Patch_Release_4973_7.8.4_2018-11-12.pdf



Content by Label
showLabelsfalse
max5
spacesSKB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel = "documentconverter" and type = "page" and space = "SKB"
labelsdocumentconverter

Page properties
hiddentrue


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