Date: Thu, 28 Mar 2024 16:21:25 +0100 (CET) Message-ID: <1323972369.1195.1711639285434@confluence-public.open-xchange.com> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_1194_700232957.1711639285434" ------=_Part_1194_700232957.1711639285434 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
Affected version(s): all<= /strong>
Due to the amount of data not everything is logged in the Open-Xchange l= ogs. Sometimes the browser developer tools can provide valuable information= for the support team to solve the problem.
Activate the developer tools in the browser where you can replicate the = problem and send the .har file as attachment within the ticket.
go to the login page (see note below)
F12
NOTE: this will log all information and the file contai= ns sensitive data including the password and other data transferred from/to= the browser/server.
Most of the time you can limit the amount of data if you start the devel= oper mode just before the action which produces the error/problem. For exam= ple if changing to the drive module is not working: login, start developer = mode, click on drive. This way you only have a small amount of data in the = file and it might be enough to analyze the problem. If possible use a test = account with no sensitive data.
To remove the password from the file search for password:
action=3Dlogin&name in the .har file:
"text": "action=3Dlogin&name=3Datest&password=3Dsecret [...]&rampup=3Dtrue&rampupFor=3Dopen-xchange-appsuite",
"params": [=
{
"name": "action",
"value": "login"
},
{
"name": "name"= ,
"value": "atest"
},
{
"name": "password",
"value": "secret= "